Σύγκριση Εκδόσεων Τηλεφωνικών Κέντρων PBX της 3CX

Edition Comparison


PBX Edition

 Free

Standard

From €149

Pro

From €189

Enterprise

From €298

General Features

Extensions Unlimited Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported 8 > 1,024 > 1,024 > 1,024
Call Logging
Call Forward on Busy or No Answer
Call Routing by DID
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
MWI – Message Waiting Indicator
Ring Extension & Mobile Simultaneously
Automatic Pickup on Busy
Supports SIP Trunks/ Gateways 1
Sennheiser Headset Integration
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
Custom SMTP Server
G729 Codec Support
Custom FQDN
Busy Lamp Field (BLF)
Call Reporting
Call Parking / Pickup
Call Queuing
Call Recording
Intercom/ Paging
Call Recordings Management
Configure BLF’s from the Clients


Management and Scalability

Web-based Management Console
Automated Provisioning of Devices
Real Time Web-based System Status
Integrated Web Server
Easy Backup and Restore
SBC to Configure Remote Extensions
VMware / Hyper-V Compatibility
Scheduled Backup
Connect Remote 3CX PBX Systems (Bridges)
Scheduled Restore

Inbuilt Fail Over Functionality

Standby Licence



Unified Communications

See the Presence of Your Colleagues
Receive Voice Mail via Email
Advanced Forwarding Rules
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Integrated Fax Server
View Presence of Remote Offices


Call Center / Contact Center

Call Flow Designer

Advanced Queue Strategies

Advanced Call Reporting

Real Time Queue Statistics

Queue Reports

Barge In / Listen In / Whisper

Query Customer Name Based on Caller ID

Ability to Use 3CX Clients API

Link Company Directory with LDAP / ODBC

Sync Phonebook with Microsoft Exchange

Real Time Queue Monitoring

Wallboard

Switchboard Queue Manager View

Call Recordings Search

Supervisor can Log Agents In/Out

Supports External Agents

Callback if queue full

CRM Integration / Scripting Interface

SLA alerting/reporting


Mobility

Android Client
iOS Client
Windows Client
Mac Client
Web client
Manage the 3CX Client from within the Console
Includes 3CX Tunnel to Avoid NAT Problems

IP Phone Management

Automatic Plug & Play Phone Provisioning
Manage IP Phones Network Wide from Console
Restart Phones Remotely
Update & Manage Firmware Network Wide
Supports Popular SIP Phones

Application Integration

Office 365 (address book only)
Microsoft Outlook
TAPI

Office 365

Salesforce

Microsoft Dynamics

Microsoft Exchange 2013 / LDAP / ODBC

Google Contacts

Exact

Zendesk

Freshdesk

act!

Datev

Hotel Module

Fidelio Certified

Mitel Compatible

Multiline TAPI


Web Conferencing

Plugin Free – WebRTC
One-click conference
Meeting Recording
Remote Control / Assistance
Screen Sharing
Unlimited Users

Participants Included

             5             10               50             100



  
  
  
 
 IMAGENET SOFTWARE
 info@imagenetsoft.gr
  +302645300896
 +302645200096 (VoIP)
 Ζαμπελίου και Φίλλιπα
31 100, Λευκάδα


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